E1.Initial reporter phone: (b)(6).As reported, the event date is unknown.As a result, the 1st day of the year has been entered as the event date under b3.Date of event.The investigation was completed on 17-aug-2023.The device was returned to biosense webster (bwi) for evaluation.A visual inspection and magnetic sensor functionality test of the returned device were performed following bwi procedures.Visual analysis revealed that a metal braid was exposed on the shaft.A magnetic sensor functionality test was performed, and the device was visualized and recognized correctly; no magnetic issues were observed.A manufacturing record evaluation was performed for the finished device, and no internal action was found during the review.The issue reported by the customer could not be replicated during the product investigation; other issues or circumstances may have occurred during the usage of the device that compromised its performance.As part of biosense webster¿s quality process, all devices are manufactured, inspected, and released to approved specifications.Explanation of codes: -investigation findings: no device problem found (c19)/ investigation conclusions: no problem detected (d14) were selected as related to the customer¿s reported ¿error 105¿ issue.-investigation findings: mechanical problem identified (c07) / investigation conclusions: cause not established (d15) / component code: rod/shaft (g04112) were selected as related to the biosense webster inc.Analysis finding of the ¿metal braid exposed on the shaft¿ issue.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: (b)(4).
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It was reported that a patient underwent an atrial fibrillation (afib) ablation procedure with a thermocool® sf nav bi-directional catheter for which biosense webster¿s product analysis lab (pal) identified metal braid exposed on the shaft.Initially after connecting the catheter to the patient interface unit (piu) for afib-ablation, the error 105 occurred.Troubleshooting was done.Cable was changed, at least the catheter no1 and no2 was changed.The procedure started and finished successfully with the catheter.It was unknown if the surgery was delayed due to the reported event.It was unknown if the procedure was successfully completed.There was no patient consequence.The error 105 was assessed as non mdr reportable.The incidence of magnetic sensor error was easy detectable by the user.The catheter was inoperable since it cannot be visualized on the carto system.The user will have to replace the catheter.The most likely consequence was an intraprocedural delay.The potential risk that it could cause or contribute to a serious injury or death was remote.The biosense webster, inc.Product analysis lab received the device for evaluation and per the evaluation completion on 17-aug-2023, observed metal braid exposed on the shaft.Clarification was requested on the returned catheter condition and no additional information to clarify the returned condition was provided.The returned condition of the metal braid exposed on the shaft was assessed as mdr reportable.The awareness date for this reportable lab finding was 17-aug-2023.
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