This report is being supplemented to provide additional information based on the legal manufacturer's final investigation and device evaluation.Correction to e2, e3, g2 for customer information inadvertently left out of previous report.The device was returned to olympus repair center and during inspection the event was not reproduced, but the error was found in the error log.A review of the device history record found no deviations that could have caused or contributed to the reported issue.The cause of the error could not be determined.However, based on the complaint, the occurrence of error message e433 is likely attributable to one of the following temporary causes: - disturbance of the esg-400 due to interspersed electromagnetic interference fields.- the user actuates the foot switch while the generator is booting.- a defective foot switch due to a short circuit in the connector.- a defective foot switch due to a defective reed contact.- a defective cable connection between the high voltage power supply board and the generator board.- a defective cable connection for the output signal between the generator board and the relay board.Olympus will continue to monitor field performance for this device.
|