This follow-up report is being submitted to relay additional information.The following sections were updated: b4, b5, d2, g1-2, g3, g7, h1, h2, h6, h10 visual evaluation of the returned product found the internal seal completed during manufacturing is present.The pouch has been cut removing the chevron end (supplier seal) of the pouch.Evaluation of the pouch found the reported failure likely occurred after the product left zimmer biomet control.This complaint cannot be confirmed.Device history record was reviewed and no discrepancies were found.A definitive root cause cannot be determined.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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