Catalog Number MX4436 |
Device Problem
Component Missing (2306)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/06/2023 |
Event Type
malfunction
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Manufacturer Narrative
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B3.The date received by manufacturer has been used for this field.H3.A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that bd maxguard extension set with needleless y-site(s), stopcock(s) and manifold tubing clamp was missing.The following information was received by the initial reporter with the verbatim: reported issue: the roller clamp on the tubing was not present.
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Event Description
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It was reported that bd maxguard extension set with needleless y-site(s), stopcock(s) and manifold tubing clamp was missing.The following information was received by the initial reporter with the verbatim: reported issue: the roller clamp on the tubing was not present.
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Manufacturer Narrative
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The following fields were updated due to additional information: d10: device available for eval yes, d10: returned to manufacturer on: 14-sep-2023.H6: investigation summary a complaint of a set missing a roller clamp was received from the customer.A sample was returned for investigation.Through visual inspection, the customer complaint was confirmed.The set was assembled without a roller clamp.A device history record review for model mx4436 lot number 22119025 was performed.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.The manufacturing plant was notified of this defect and a review of the manufacturing process was completed.After investigation, the potential root cause of missing roller clamp could be related to the assembler not using the fixture due to it being damaged/inverted.A work order ((b)(4)) was released to carry out an inspection of fixtures to identify the damages and fix them.A quality alert was also created and communicated to the production personnel to reinforce the escalation process and notify when a fixture is damaged.
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Search Alerts/Recalls
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