Catalog Number 20039E |
Device Problem
Component Missing (2306)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/01/2023 |
Event Type
malfunction
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Event Description
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It was reported that bd alaris smartsite extension set was missing its clamp.The following information was provided by the initial reporter, translated from chinese to english: the extension tube doesn't have a clamp.
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Manufacturer Narrative
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B3.The date received by manufacturer has been used for this field.D.4.Medical device expiration date: unknown.H.3.A device evaluation and/or device history review is anticipated but is not complete.Upon completion, a supplemental report will be filed.H.4.Device manufacture date: unknown.
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Event Description
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It was reported that bd alaris smartsite extension set was missing its clamp.The following information was provided by the initial reporter, translated from chinese to english: the extension tube doesn't have a clamp.
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Manufacturer Narrative
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H.6.Investigation summary: a 20039e sample was not available for investigation; furthermore, the lot number reported of 22076142 is incorrect and not recognised in the manufacture of the 20039e product.The feedback provided by the customer suggests the device did not contain a slide clamp.The details of this feedback were forwarded to the manufacturing site for investigation.In this instance it is likely that the assembly step for attaching the slide clamp was missed, and was not detected during subsequent assembly steps.This is a manually performed assembly step and is likely to have occurred due to human error.The correct lot number was not available and therefore it is not possible to perform a review of the production documentation for this particular product.The quality team at the manufacturing site has been informed of this report in order to be aware of the reported feedback during future production of this product.A review of the customer feedback database indicates that this is an isolated occurrence with no further reports of this nature against the 20039e product over the past 12 months.
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Manufacturer Narrative
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One 20039e sample from lot 22075142 was received in opened packaging for investigation; residual fluid was detected in the device.The feedback provided by the customer suggests the device did not contain a slide clamp.A visual inspection of the returned sample confirmed the customer's experience, as the device did not contain a slide clamp.The details of this feedback were forwarded to the manufacturing site for investigation.In this instance it is likely that the assembly step for attaching the slide clamp was missed, and was not detected during subsequent assembly steps.This is a manually performed assembly step and is likely to have occurred due to human error.A review of the production records for lot 22075142 did not identify any in-process testing failures or quality deviations which may have resulted in a report of this nature.
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Event Description
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Additional information- sample received.The extension tube doesn't have a clamp.
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Search Alerts/Recalls
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