As reported, during a stone removal procedure, an ngage nitinol stone extractor was tested prior to patient contact.The user discovered that the basket sheath was detached from the yellow support sheath and the basket would not open.Another same device was used to complete the procedure.The patient did not require any additional procedures due to this occurrence.The complainant has not reported any adverse effects on the patient due to this occurrence.
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Blank fields on this form indicate the information is unchanged, unknown, or unavailable.Correction: h6 medical device problem code (annex a) investigation ¿ evaluation it was reported that the basket sheath detached from the distal end of the yellow support sheath of a ngage nitinol stone extractor prior to use for a stone removal procedure.The issue was detected before patient contact.Another device was used to complete the procedure.The patient reportedly experienced no harm as a result of the issue.Reviews of the complaint history, device history record (dhr), instructions for use (ifu), manufacturing instructions, and quality control procedures, as well as a visual inspection and functional test of the returned device, were conducted during the investigation.One device was returned in it's plastic tray and opened packaging.The basket sheath is torn at the yellow support sheath.The handle will actuate the wire while moving the sheath.Additionally, a document-based investigation evaluation was performed.In response to this incident, cook completed a review of the product device master record (dmr) and concluded that sufficient inspection activities are in place to identify this failure mode prior to distribution.Cook also reviewed the dhr which records no relevant nonconformances related to the incident.A database search for complaints on the reported lot found no additional complaints reported from the field.The information provided upon review of complaint file, device history record, complaint history, and quality control documents did not provide evidence to support that the device was manufactured out of specification or to suggest items in the lot or similar devices in the field or in house were nonconforming.Cook also reviewed product labeling.The product ifu, t_shef_rev1; the ifu does not provide any information related to the reported issue.Based on the information provided, inspection of the returned device, and the results of the investigation, the cause for the damage could not be established.The appropriate personnel have been notified.Cook will continue to monitor for similar complaints.Per the risk assessment no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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