Model Number 8888514604 |
Device Problem
Material Split, Cut or Torn (4008)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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Customer reports: there is a small hole/crack in the penrose tubing located where the tube was bent inside the packaging.The drain appeared intact however the hole/crack was noticed once tension was applied to the drain.Once noticed, a new drain was requested which was inspected prior to giving to the surgeon.A few other packages also had this issue.
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Manufacturer Narrative
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An investigation is currently underway.Upon completion, the results will be forwarded.H3: device evaluation comment - the customer stated that the device will not be returned for evaluation because the device was discarded.
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Manufacturer Narrative
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A device history record (lot 210180099) review of the reported lot number was not possible as the provided lot number is invalid.One used sample was received for evaluation.A visual and functional inspection was performed, and a hole / break was visible in the piece.No root cause could be found related to a manufacturing/production process.This complaint will be used for tracking and trending purposes.
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Search Alerts/Recalls
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