A sketch provided by the customer illustrating the damage to the silicone sleeve shows it occurred in an area that sometimes breaks when the needle is rubbing off the inner side of the sleeve.Due to the lack of sample or pictures, the issue that might have led to the incident could not verified and therefore, the root cause of the complaint could not be determined.The trend analysis, risk analysis and/or directions for use review were considered acceptable, with the product performing within anticipated rates.No corrective action required.
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