At the time of submission for this complaint, no product (packaging) was provided to the product surveillance team for further investigation or review.However, two photographs were received.One image shows the affected tyvek lid with the reported handwritten note ¿humerus2023*¿ in ballpoint pen.Additionally, there are several blood stains seen on the lid.The second received image shows the product label of the involved durasul alpha insert.A review of the device manufacturing records confirmed no abnormalities or deviations review of the complaint history found no additional related complaints for this item and the reported part and lot combination.Based on the received images, the reported event can be confirmed.The root cause of the reported issue is attributed to a packaging/manufacturing issue, whereby a tyvek lid with the word ¿humerus2023*¿ written in ballpoint pen was erroneously used during the packaging of the durasul alpha insert in the clean room.The sterility of the device is not expected to be compromised due to the reported event, as the device was verified to have gone through acceptable sterilization process following iso/aami/astm & eu published guidelines.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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