H.6.Investigation summary: no samples were received for investigation of (b)(4), in which the customer has stated: "when they attach the bung to the cannula they are back flowing and causing increased pressure and bleeding." this feedback is in reference to 2000e7d products from lot 1024444.Further correspondence with the customer clarified the issue further, as it was stated: "the staff were flushing the bungs on all 3x occasions and the syringes of n.Saline were filling up with blood." there were no reports of any damage or deformity to the smartsite components.The details of this feedback were forwarded to the manufacturing site for investigation.A review of the production records for lot 1024444 did not identify any in-process testing failures or quality deviations which may have caused or contributed to a report of this nature.Please note that the 2000e7d product is not a back check valve and therefore during use it may be possible for back flow to occur under certain infusion rates and clinical set-ups.When the smartsite component is accessed with a compatible male luer, it is effectively an open path, through which fluid can travel in both directions; however, when the connecting product is removed, it becomes a closed system.A review of the customer feedback database indicates that complaints of this nature are rare and there is currently no trend for issues of this nature against the 2000e7d product.
|