Other text: h3.Device evaluated by manufacturer and h6.Evaluation codes: updated.One device was received.Per visual inspection, discolored water tank from rust contamination, corroded quick connect.Per functional testing, the device was overheating.The complaint was confirmed.The root cause was a failed water pump not recirculating water.It was unknown what caused the condition.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.Replaced pump, contaminated heater, quick connect, membrane switch and switch label.Performed preventative maintenance (pm), changed o-rings, reservoir gasket and calibrated.The device passed all functional and delivery tests.
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