Device evaluated by manufacturer and h6.Evaluation codes: updated.One device was received.Per visual inspection, scratches and nicks in the enclosure and front cover, pole clamp discolored, line cord faded, printed circuit board (pcb) had liquid crystal leakage, global display label had a dent where it covers the liquid crystal display (lcd), quick connect was corroded, water tank cover had scratches on it, missing reflux plug, interlock block contaminated.Visual inspection observed lcd to have liquid crystal leakage.The complaint was confirmed, and no other device analysis was performed.The most probable root cause was something impacted the front of the global display label enough to damage the lcd.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.Replaced pcb, membrane switch, quick connect, enclosure, water tank cover, line cord, pole clamp, interlock block, front cover, reflux plug.Performed preventative maintenance (pm) changed o-rings and reservoir gasket and calibrated.The device passed all functional and delivery tests.
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