During the time of the reported event, the employee was manually attempting to free an obstruction by pushing the basket into the washer's chamber.When the basket was pushed into the washer chamber and the obstruction was cleared, the washer door lowered down and contacted the employee's hand/wrist.A steris service technician inspected the reliance vision multi-chamber washer/disinfector and found no issues with the function or operation.The employee subject of the reported event did not follow proper operating procedures for clearing an obstruction.The operator manual states, "if an obstruction is present in a chamber door, do not attempt to remove the object.A door obstruction sensor detects the obstruction.Door automatically stops from closing and remains open at any height.(.) 6.If operator is unable to remove obstruction from chamber door, call a qualified service technician." user facility personnel were counseled on the proper use and operation for the reliance vision multi-chamber washer/disinfector specifically the importance of following proper obstruction procedures.The steris service technician returned the unit to service and no additional issues have been reported.
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