The device was returned and evaluated, and the customer¿s allegation was confirmed.Additional findings were as follows: yellow rubber seal was chipped, and gray rubber seal had discoloration.The investigation is ongoing, and a supplemental report will be submitted upon completion of the investigation or if any additional information is provided.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.Additionally, (b3) date of event was added.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 10 years since the subject device was manufactured.Based on the results of the investigation, root cause of the reported damage was identified as physical stress that may have resulted from thermal induced impact, wear and tear, improper handling, mechanical overload, fall, or shock.However, the specific root cause cannot be determined.The issue can be detected/prevented by following the instructions provided in: the resection sheaths, outer sheaths, irrigation ports instructions for use, chapter 4, before use: warning infection control risk - properly reprocess the product before first and each subsequent use following the instructions in this manual and in the system guide endoscopy.Improper and/or incomplete reprocessing can cause infection of the patient and/or medical personnel.4.1 inspection and testing inspecting the product - visually inspect the product.Make sure that it has: -- no corrosion -- no dents -- no scratches ceramic insulation at distal end - visually inspect the ceramic insulation at the sheath¿s distal end before each use.Do not use the instrument in case of damage (e.G.Cracks, fractures).Warning risk of injury - impact, fall, shock or similar stress can damage the ceramic insulation at the sheath¿s distal end.Damaged instruments can cause injuries to the patient and/or user.Do not use the instrument if damaged.Damaged product - if the product is damaged or does not function properly, contact an olympus representative or an authorized service center.Olympus will continue to monitor field performance for this device.
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