The returned product was subjected to a detailed technical analysis and the corresponding product release documentation was reviewed to establish whether a deviation from the manufacturing process could be the cause for the reported event.The technical investigation revealed that the outer shaft has been retracted by about 6 mm.The stent has not been released.The outer shaft has buckled at the proximal radiopaque marker and about 13 mm proximal to this marker.Also, the device shaft is kinked about 554 mm proximal to its distal end, and the proximal portion of the inner shaft is compressed.The handle was returned open and completely disassembled with a part of the assembly missing.In general, the findings indicate that the stent was blocked and pulled back against the proximal stent stopper when the outer shaft was retracted.The blockage of the stent was most likely related to uncommonly high friction between the stent and the retractable outer shaft.Review of the production documentation verified that the instrument was manufactured according to specifications and fulfilled all the requirements of in-process and final inspection.Based on the conducted investigations, no material or manufacturing related root cause was identified.The final root cause for the reported event could not be determined.It should be noted that the ifu advises the user to only open the handle in the case that the trigger release mechanism fails with partial release of the stent.
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