Catalog Number D133604IL |
Device Problem
Mechanical Jam (2983)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/07/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The product has not returned for analysis, however, a pictures were provided by the customer.Evaluation is still in progress.The analysis has begun but is not completed at this time.When the investigational analysis has been completed, a supplemental 3500a report will be submitted.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by biosense webster, inc., or its employees that the report constitutes an admission that the product, biosense webster, inc., or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Manufacturer's reference number: (b)(4).
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Event Description
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It was reported that a patient underwent a procedure with a thermocool® smart touch¿ electrophysiology catheter.Deflection issue was reported.During the procedure, the catheter was unable to deflect or relax completely.A second device was used to complete the procedure.There was no adverse event reported on the patient.Picture provided.Additional information was received.The curve of the catheter was not stuck/jammed in a full deflected position.The knob/piston was able to be turned or pushed.There was difficulty in removing the catheter.There was no ring, electrode or other physical damage observed at the distal end of the catheter.Picture provided.Sheath unused.Since there was difficulty removing the catheter with the deflection issue, the event was assessed as mdr reportable.
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Manufacturer Narrative
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It was reported that a patient underwent a procedure with a thermocool® smart touch¿ electrophysiology catheter.Deflection issue was reported.During the procedure, the catheter was unable to deflect or relax completely.A second device was used to complete the procedure.There was no adverse event reported on the patient.Additional information was received.There was difficulty in removing the catheter.The investigation was completed on 20-oct-2023.A picture was received for evaluation following biosense webster's procedures.According to the pictures provided by the customer, the tip was observed semi-deflected; however, the piston position was not observed.Due to this condition, the photo does not provide sufficient information related to the reported issue and therefore, no results can be obtained from it.The customer complaint was not confirmed based on the picture received.The device was returned to biosense webster (bwi) for evaluation.A visual inspection and deflection test of the returned device were performed following bwi procedures.Visual analysis revealed several kinks along the shaft.No other damage was observed.The damage observed could be related to the manipulation of the device during the procedure; however, this can not be conclusively determined.A deflection test was performed, and despite the kink along the shaft, the curve deflection was within specifications.No deflection issues were observed.A manufacturing record evaluation was performed for the finished device batch number, and no internal actions were identified.The issue reported by the customer could not be replicated during the product investigation; other issues or circumstances may have occurred during the usage of the device that compromised its performance.As part of biosense webster¿s quality process, all devices are manufactured, inspected, and released to approved specifications.Explanation of codes: -investigation findings: no device problem found (c19)/ investigation conclusions: no problem detected (d14) were selected as related to the customer¿s reported ¿deflection issue¿.-investigation findings: appropriate term/code not available (c22) / investigation conclusions: cause not established (d15) were selected as related to the picture received.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: (b)(4).
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Manufacturer Narrative
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The bwi product analysis lab received the device for evaluation on 12-oct-2023.The analysis has begun but is not completed at this time.When the investigational analysis has been completed, a supplemental 3500a report will be submitted.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: (b)(4).
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Search Alerts/Recalls
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