This event is recorded with zimmer biomet under (b)(4).This medwatch is being filed as an initial / final report based on information discovered during the device evaluation.G2 foreign: uk/scotland.E1 telephone (b)(6).Review of the most recent repair record determined the position of the control bar was not correct, the unit was out of calibration, screws were worn, and there was some possible corrosion on the needle bearing and reciprocating arm.The control bar and unit were recalibrated and the screws, needle bearing, and reciprocating arm were replaced to resolve the reported issue.The width plates were found to be damaged and returned to customer without replacement.Review of the device history record identified no deviations or anomalies during manufacturing.A definitive root cause cannot be determined.The event is confirmed.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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It was reported that that the unit is reported faulty.The event occurred at an unknown time.No harm, no delay.Due diligence is complete as multiple attempts were made; however, no further information is available.During the investigation it was discovered the width plates were damaged.
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