It was reported by the customer that allegedly the device's rubber tracks are dry rotted, which could cause the stair tread/tracks to be difficult to maneuver the unit (no tip).As a result, a work order was opened for evaluation by a stryker field service representative.However, the customer stated that the issue was resolved under preventive maintenance, and that the customer couldn't identify the serial number for the unit.Therefore, this work order has been canceled.The field service representative confirmed that no further action is required at this time.
|