Other, other text: b3: date of event is unknown, no information has been provided to date.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Health impact, and evaluation codes: updated.No product was returned, and no photographic evidence was provided to aid in the investigation.As a result, a complaint investigation, product evaluation and problem confirmation cannot be performed.The exact cause could not be determined.However, the most probable cause was a faulty main board or spo2 probe/spo2 cable.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.If the product is returned the manufacturer will re-open the complaint for further device analysis.
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