Product complaint # :(b)(4).Investigation summary: black spots all over.The device associated with this report was returned to depuy synthes for evaluation.Cleaning/sterilization protocols were asked, however they were not provided.Visual analysis of the returned sample revealed that attune rp ps artic surf sz8 confirmed the presence of black particles firmly adhered to the surface of the device.From the observations made of the previous investigation ((b)(4)) as well as from the similar physical observations made of the current complaint sample, the black particle contamination is considered not related to material or manufacturing defects.Additionally, the device is chipped at the anterior aspect.The observed condition of the device was consistent with a component failure that may have been caused by exposure to unintended forces with another tool.The broken fragment was not returned.The overall complaint was confirmed as the observed condition of the attune rp ps artic surf sz8 would contribute to the complained device issue.Based on the investigation findings, the potential cause is traced to maintenance and unintended use error.There is no indication that a design or manufacturing issue has caused the reported complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot: the product investigation found no evidence suspecting an error in the manufacturing or material that would be a contributing factor in the reported allegation(s).A manufacturing records evaluation (mre) was not performed.H6: component code: appropriate term/code not available (g07002) used to capture no findings available.This report is being submitted pursuant to the provisions of 21 cfr, part 803 (and/or part 4, as applicable).This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
|
It was reported that there were black spots all over the instrument.The product damage documented in this pc has been identified during loan kit inspection, by the loan kit technician.The event date and alert date are the date that the inspection took place.There is no surgeon, procedure, or patient details available.No further information can be obtained as the case was not reported by the customer.
|