A product evaluation was completed.The reported event of pacing issue was unable to be confirmed.As received, catheter tip was found bent, but no other visible damage or abnormality was observed from catheter body, balloon and windings.Continuity testing was performed on the distal and proximal circuits and there were no open, intermittent, or short conditions observed.The balloon inflated clear and concentric with 1.3 cc air and the balloon remained inflated for 5 min.Without leakage.An engineering evaluation was initiated to assess for any manufacturing related processes which could be correlated to the complaint.The affected unit was returned for evaluation and no defect was found.Therefore, a product non conformance or device failure associated to manufacturing or design could not be confirmed.A device history record review was completed and documented that device met all specifications upon distribution.Complaint histories for all reported events are reviewed against trending control limits on a monthly basis and any excursions above the control limits are assessed and documented as a part of the monthly review.
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