One thermocool® smart touch® sf bi-directional navigation catheter was received by the bwi product analysis lab with no accompanying information, and was processed on 21-sep-2023.The device could not be associated with an existing complaint.In the absence of clarifying information, it cannot be determined why this device was returned to bwi.However, visual analysis revealed that a hole in the pebax exposing internal components.As a result, this will be reported to fda.
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Note: the device was received by bwi with no accompanying information, including date of event leading to the complaint device's damage.As a result, the b3 "date of event" has been filled out to its manufacture date of 12-apr-2023.The event could not have occurred prior to manufacture date.The product investigation was completed.Device evaluation details: the device was returned to biosense webster (bwi) for evaluation.A visual inspection and screening test of the returned device were performed following bwi procedures.Visual analysis revealed reddish material inside the pebax.No other anomalies were observed.A screening test was performed and the device was recognized correctly; however, error 106 appeared due to an open circuit in the tip area.Additionally, a microscopic analysis revealed a hole in the pebax exposing internal components.The root cause of the damage could be related to improper handling, however, this cannot be conclusively determined there are control inspection points to avoid these issues.Based on the information currently available, a product issue was identified during the investigation of the sample received.It should be noted that product failure is multifactorial.A manufacturing record evaluation was performed for the finished device number 31038624l, and no internal action was found during the review.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: (b)(4).
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