No sample was returned for investigation, a photo of the reported condition was added for investigation.According to what is observed in the photo, it is not possible to confirm if the product has any leaks or any condition that would cause the cuff to fail to inflate.The complaint was not confirmed.The complaint report offered insufficient details to determine whether this product functioned as intended or was used in a manner consistent with its instructions for use (ifu) or failed to meet product specifications.Lacking any additional evidence, this complaint has been closed as unconfirmed.If the product is returned, icu medical will reopen this complaint for further investigation.A device history (dhr) review was performed subsequent to the manufacturing of the device and prior to its release.No problems or issues were identified during this dhr review.
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