The manufacturer previously reported information in relation a repaired dream station cpap unit.The patient alleges experiencing tightness of chest and shortness of breath and she sometimes gets woken up in the middle of the night gasping for air while using the new replacement device.Medical intervention was not specified.On the previously submitted report, the device was coded for material degradation while at this time, there is no sufficient information for a problem code, and it is not alleged anywhere in the complaint.It is corrected in this report.Therefore, this follow-up report has an updated event description as follows: the manufacturer received information in relation to a repaired dream station cpap unit.The patient is currently using an old device and is no longer experiencing tightness of chest and shortness of breath.Also, the patient alleges pneumonia, bronchitis, and other respiratory issues.The patient reports also that she sometimes gets woken up in the middle of the night gasping for air while using the new replacement device.Additionally, the patient uses an oxygen machine.The patient reports getting prescription, but other medical intervention was not specified.The patient also provided cleaning method they use and during troubleshooting was told the correct cleaning methods.Patient provided info on the filter types/replacement frequency and was again provided the correct filter instructions during troubleshooting.The patient also provided settings they thought the device was on, which was confirmed to not be the case by the philips representative, and stated they bleed oxygen into the device without using a one-way valve.The philips representative advised to talk to medical equipment provider for correct oxygen valve.The manufacturer's investigation is ongoing.A follow-up report will be submitted when the manufacturer's investigation is complete.
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