RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 |
Device Problem
Device Sensing Problem (2917)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/13/2023 |
Event Type
malfunction
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Event Description
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Philips received a complaint on the v60 ventilator indicating that there was a proximal pressure sensor auto zero failed error code.The device was reported to be in use at the time of the reported problem.No patient harm reported.The customer biomedical engineer (bme) informed the remote service engineer (rse) that they replaced a part on the gas delivery system (gds).The bme stated that they moved the data acquisition (da) printed circuit board assembly (pcba) to another device and the issue followed the da pcba.The rse recommended that the customer perform the following troubleshooting steps: verify the pin alignment between the solenoids and the da pcba, replace the proximal autozero solenoids 3 and 4, and finally replace the da pcba.The rse provided the customer with the part information for the da pcba.This investigation is ongoing.
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Manufacturer Narrative
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Multiple good faith efforts (gfe) were attempted to obtain confirmation of the part order, part replacement, and resolution.No response or further information was received from the customer.The complaint will be processed for closure.If additional information becomes available at a later date, the complaint will be reopened, and a supplemental report will be submitted.
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