Catalog Number 329515 |
Device Problem
Leak/Splash (1354)
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Patient Problem
Hyperglycemia (1905)
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Event Date 10/19/2023 |
Event Type
malfunction
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Manufacturer Narrative
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B.3.Date of event: unknown.The date received by manufacturer has been used for this field.H.3.A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that the bd autoshield¿ duo pen needle leaked insulin onto the consumer during the injection, resulting in elevated glucose levels.The following information was provided by the initial reporter: "adult daughter of consumer reported finding when using the autoshield duo on her dad, the insulin is not going into his skin.Insulin rest on the top of skin.Caller was not informed of the features of the duo pen needle.Informed caller when she was at their local walgreens pharmacy how to use the item.--- caller reported dads glucose values are elevated to 463.Lot # unknown at this time.Date of event (b)(6) 2023".
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Event Description
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It was reported that the bd autoshield¿ duo pen needle leaked insulin onto the consumer during the injection, resulting in elevated glucose levels.The following information was provided by the initial reporter: "adult daughter of consumer reported finding when using the autoshield duo on her dad, the insulin is not going into his skin.Insulin rest on the top of skin.Caller was not informed of the features of the duo pen needle.Informed caller when she was at their local walgreens pharmacy how to use the item.Caller reported dads glucose values are elevated to 463.
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Manufacturer Narrative
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H.6.Investigation summary: no samples (including photos) were returned therefore the complaint could not be confirmed and the root cause is undetermined.Complaints received for this device and reported condition will continue to be tracked and trended.If samples are received in the future the complaint will be reopened for further investigation.Based on the above, no additional investigation and no corrective/preventative action (capa) or situational analysis (sa) is required at this time.
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Search Alerts/Recalls
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