Philips has investigated this complaint.According to the additional information collected a planned treatment was performed when this happened.The procedure was aborted, and it completed by moving the patient to another room.The philips field service engineer (fse) analyzed the system onsite and confirmed that system images were grainy and the error message during the procedure.After reviewing the log file fse confirmed that most likely cause is in x-ray generator hardware and the flow switch of clm is defect.Fse changed mains resistance.After repairs were completed, the system was returned to use in good working order.
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