The device inspection conducted at the arjo service center revealed that the power cord was damaged.The sparks could be the result of connecting the damaged power cord to the power source.It is unknown how the power cord was damaged and whether the power cord was securely placed in the cable management flaps by the customer staff who installed the device.According to the nimbus 4 instruction for use (ifu, 649933en_09), arjo recommends ¿make sure that the mains power cable (¿) are clear of moving bed mechanisms or other possible entrapment areas.The mains power cable of this pump is designed to allow movement of the bed, and should be fitted into the cable management flaps along the sides of the mattress, as described in this manual.¿ according to ifu, chapter: routine maintenance: ¿check all electrical connections and the mains power cable for signs of wear or damage.¿ to sum up, the integrity of the cord insulation must first be compromised, before damaging the cable resulting in sparking.The power cord was found to be damaged and from that perspective, the device did not meet performance specifications.There was no indication that any patient was involved when the issue occurred.No injury was reported.The complaint was assessed as reportable due to allegation about the sparks.
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