The device was returned to olympus for evaluation and the customer's allegation of ¿forceps got caught during insertion/removal was not confirmed.The device evaluation found due to wear of the angle wire, bending angle in up direction did not meet the standard value.Due to wear of angle wire, the play of up/down knob was out of the standard value.The adhesive on the bending section cover was chipped and had a white-clouded area.The channel tube had a scratch, the plastic distal end cover had a scratch.And the control unit was damaged.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the event could not be identified although it can be presumed that the defect was caused by stress of repeated use, external factors, or handling.The event can be detected/prevented by following the inspection method for the event is described as follows in the operation manual: ¿chapter 4 operation, 4.2 insertion¿ [warning] if the suction valve clogs and the suction cannot be used when solid matter, such as the clip or thick fluid, are aspirated, withdraw the endoscope and disconnect the suction tube from the suction connector on the endoscope connector.Attach a syringe containing sterile water to the suction connector.Straighten the insertion tube as much as possible and forcefully flush the connector with the water while the suction valve of the endoscope is slightly depressed.Repeat the flush until the thick fluid or solid matter is discharged from the distal end of the suction channel.After discharging, confirm that there is no irregularity in the suction function according to ¿inspection of the suction function¿ on page 60, before using the endoscope again.If the thick fluid or solid matter cannot be discharged, stop using the suction function and contact olympus.Olympus will continue to monitor field performance for this device.
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