Other, other text: one device was received for evaluation.Visual inspection found a scratched lens, missing ring, worn uso seal, bubbled dso seal, and stuck cassette pin.There was no evidence to review in the device's event history log.Functional testing was conducted.Upon review, the reported problem was duplicated, the cassette pin was found to be stuck, causing the false alarm of cassette attached.It was determined that the root cause was due to the corroded cassette detector pins.The cassette detector pins were replaced.The service history review identified no indication that the complaint was related to a service of the device within the review period.
|