Model Number 71953-01 |
Device Problem
Premature Discharge of Battery (1057)
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Patient Problem
Hypoglycemia (1912)
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Event Date 10/17/2023 |
Event Type
Injury
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Manufacturer Narrative
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The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.The device manufacturing date is unknown.The date entered in section h4 is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A battery/power issue was reported with the adc device.Customer reported being unable to test due to a fast draining battery and as a result, felt "lost their senses".Customer was provided with water, sugar, fruit juice and baqsimi nasal spray via non-healthcare professional.No further treatment was required.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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Reader (b)(6) has been returned and investigated.Visual inspection has been performed on the returned reader and usb/charging cable, no issues were observed.Reader was sufficiently charged.Event log was downloaded and checked for cybersecurity event code and none was observed.Power consumption test was performed and was within specification.No malfunction or product deficiency has been identified.Issue is not confirmed due to fast draining battery not observed.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A battery/power issue was reported with the adc device.Customer reported being unable to test due to a fast draining battery and as a result, felt "lost their senses".Customer was provided with water, sugar, fruit juice and baqsimi nasal spray via non-healthcare professional.No further treatment was required.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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Repeated attempts by adc to retrieve the product were unsuccessful and/or the customer discarded the product.No product has been returned.An extended investigation has been performed for the reported complaint and it has been determined that there was no indication that the product did not meet specification.The dhrs (device history review) for the libre reader was reviewed and the dhrs showed the libre reader passed all tests prior to release.In addition, the review determined that the correct cable and adapter were part of the reader kit pack and there was no indication that the product did not meet specifications.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A battery/power issue was reported with the adc device.Customer reported being unable to test due to a fast draining battery and as a result, felt "lost their senses".Customer was provided with water, sugar, fruit juice and baqsimi nasal spray via non-healthcare professional.No further treatment was required.There was no report of death or permanent injury associated with this event.
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Search Alerts/Recalls
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