Block h6: imdrf device code a020503 captures the reportable event of packaging seal compromised.Block h10: the returned contour ureteral stent was analyzed, and a visual and media evaluation noted that the pouches were found open almost completely, however, they have evidence of the seal.No other problems with the device were noted.The four photos attached show one contour stent out of the original pouch.There is no evidence of seal compromised.Additionally, the suture and positioner did not return, the contour was returned, and no damages were observed.The reported event of packaging seal compromised was not confirmed.Taking all available information into consideration, most likely, the device meets all manufacturing specifications required and passed all the controls and inspections, no abnormalities were reported during the assembly process.It is possible to conclude that the pouches were manipulated since they were found open almost completely, and they had evidence of the seal.This product has inspections and controls to prevent this type of problem.Therefore, the conclusion code for the reported complaint will be no problem detected since after visual inspection it was not possible to identify any evidence of the alleged issue.
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