Section a2, a4 and a5: per regulation eu 2016/679 (general data protection regulation), patient identifiers were not collected or recorded and therefore are not available.Section d6a: if implanted, give date: not applicable, as there was no patient contact with the product.Section d6b: if explanted, give date: not applicable, as there was no patient contact with the product.Section e1 - telephone number: (b)(6).Section h3 - other (81): the intraocular lens (iol) was not returned for evaluation.Therefore, a failure analysis of the complaint device could not be completed.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review and possible product return and evaluation, if there is any further relevant information a supplemental medwatch will be filed.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
|
Additional information: section d9 - device available for evaluation? yes section d9 - date returned to manufacturer: 29-nov-2023 section h3 - device evaluated by manufacturer? yes device evaluation: the product was returned to the manufacturing site for evaluation.The suspect handpiece was received with the plunger rod partially advanced and the intraocular lens (iol) stuck in the cartridge.No ophthalmic viscosurgical device (ovd) residue was present.Visual inspection of the iol found no issues, but the lens was unable to be removed from the cartridge for further inspection.No issues that could contribute to the complaint issue were identified.The complaint issue was not identified during photograph and product evaluation.No further evaluation was performed.The complaint issue of lens damaged was not identified during product evaluation.The other observed issues during the product evaluation could not be confirmed to be related to a manufacturing or design issue.Therefore, there is no indication of a product deficiency or product malfunction.The complaint issue of device advancement issue was not identified during photograph and product evaluation.The observed issue of stuck in cartridge is similar to the reported complaint issue.However, based on the complaint investigation results the complaint issue could not be confirmed to be related to the manufacturing or design process.Conclusion: as a result of the investigation, there is no indication of a product quality deficiency.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
|