Trackwise # (b)(4).Updated section: b4, g4, g7, h2, h3, h6, h10.The device was returned to the factory for evaluation on 10/17/2023.An investigation was conducted on 10/25/2023.A visual inspection was conducted.Both the harvesting device and cannula was returned for evaluation.Signs of clinical use and evidence of blood was observed both devices.There were no visual defects observed on the intact cannula.Heavy char was observed on the heater wire.The heater wire was observed to be flexed away from the hot jaw at the center of the hot jaw, remaining attached at the tip of the hot jaw, due to normal clinical use and heavy char on the heater wire.There were no visible defects observed on the intact clear silicone insulation on both the cold and hot jaws.Heavy char was observed on the clear silicone insulation on the hot jaw.An electrical evaluation was conducted.An electrical evaluation was conducted.A pre-cautery test was performed per the instruction for use (ifu) with a reference cable, adapter and reference power supply at level 3.0.The device did turn on and an audible sound was heard when activating the toggle.The device passed the pre-cautery test.It produced visible steam and heat during ten (10) 3-second activations.The device was tested for the safety shut down system as the device would turn on, and produced visible steam.An activation and transection capability test was performed over four (04) repetitions using "max life test method stm2048073 rev aa.The device successfully transected tissue four (4) times.The jaws were gently cleaned of debris and char with a saline and gauze pad as indicated in the direction for use (cv000008979).A temperature and resistance test was not conducted due to the condition of the heater wire.Based on the returned condition of the device as well as the evaluation results, the reported failure "intermittent continuity" was not confirmed.The lot # 3000333703 history record review was completed.There were no ncmrs, rework, or deviations documented for the reported lot number.Based on the dhr/lhr review results, it was determined that there is no relation between the batch manufacturing process and the reported failure.
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