The customer reported that the tube was too rigid and did cause a gastric perforation; approximately 1-week post-installation, bile detected in abdominal drains.Upon surgical re-exploration, a perforation of the stomach was noted.Several attempts to gather information from the customer were made.To date, no response has been received.If additional pertinent information becomes available, the report will be updated.
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The device history record review could not be performed since no lot number was provided.Because a sample was not returned, we were unable to perform functional and visual evaluations to confirm the reported condition and determine the root cause.If a sample is received at a later date, the complaint will be reopened, and the investigation will be updated accordingly.This complaint will be used for tracking and trending purposes.
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