Updated fields: h6 ( type of investigation, investigation findings, investigation conclusion).Additional fields: e1 (event site address line 2: (b)(6)).It was reported that the cardiosave intra-aortic balloon pump (iabp) overheated during procedure, alarming high temp unable to restart.A getinge field service engineer (fse) stated, after looking through the logs, found compressor adjustments, replaced compressor and temp sensor threaded probe, functionality, and safety checks passed factory specifications.Released for clinical service upon completion.There was patient involved but no harm.The defective components were received for further investigation.The failure analysis and testing dept.Received part and with a reported unit failure of overheating and the system shutting off.The fat performed a visual inspection and found the part to be in good condition.The fat installed in cardiosave test fixture and tested the part to factory specifications per the cardiosave service manual.Ran the unit for 3 hours with no issues.The fat installed in cardiosave test fixture and tested the part to factory specifications per the cardiosave service manual.Ran the unit for 3 hours with no issues.Fat was not able to verify the reported failure.Retaining the parts in the failure analysis and testing department per procedure.The non-conformances with the returned components were not confirmed.However, the root cause or the most probable root cause is not confirmed.
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