Customer reported severe hypoglycemic event on (b)(6) 2023.Customer reported a seizure during the event, stating they did not lose consciousness but was not in coherent state.They did not check their blood glucose level on a blood glucose meter, but asked a co-worker to scan the sensor because customer was not able to.The sensor glucose value was reportedly 69 mg/dl, but customer felt it was lower prior to the scan.Customer requested some assistance from the co-worker who provided soda to treat the low glucose conditions.There was no death or permanent impairment associated with the event.
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Bigfoot conducted a thorough investigation and there was no indication that the product did not meet the specification.Data logs from the patient's unity system were reviewed and showed that the system issued a low glucose alert per specification and the alert was acknowledged and resolved.Therefore, there was no indication that the product did not meet specification.If bigfoot learns of any new information in relation to this case, another investigation will be performed, and a follow-up report will be submitted.All pertinent information available to bigfoot has been submitted.
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