The product was returned to biosense webster (bwi) for evaluation.Bwi conducted a visual inspection and functional evaluation of the device.Visual analysis of the returned device revealed that dried reddish material was observed at the dome, and the pebax component was observed broken with reddish material inside it.Temperature, impedance tests were performed, and the device was found working correctly.No temperature or impedance issues were observed.The catheter was connected to the carto 3 and no force errors were observed.The root cause of the broken pebax cannot be related to the manufacturing process since there is evidence that the device was manufactured in accordance with documented specifications and procedures.The condition could be related to the handling of the device during the procedure, but this cannot be conclusively determined; however, the reddish material inside the pebax may be related to the force issue described by the customer.A manufacturing record evaluation was performed for the finished device batch number, and no internal actions related to the reported complaint were identified.The issue reported by the customer was confirmed.The instructions for use contain the following recommendations stated in the carto 3 system manual: the force sensor of the catheter is disconnected.To continue, replace the catheter cable.If that does not resolve the problem, replace the catheter.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.This product issue will be addressed through bwi's quality system.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by biosense webster, inc., or its employees that the report constitutes an admission that the product, biosense webster, inc., or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Manufacturer's reference number: (b)(4).
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It was reported that a patient underwent an atrial fibrillation procedure with a thermocool® smart touch¿ electrophysiology catheter for which biosense webster¿s product analysis lab (pal) identified a broken pebax component.Initially, it was reported that during the operation, error 106 was displayed on the carto system.A second device was used to complete the operation.There was no adverse event reported on patient.The force issue was assessed as non mdr reportable.The potential risk that it could cause or contribute to a serious injury or death to the operator or patient was remote.The biosense webster, inc.Product analysis lab received the device for evaluation and per the evaluation completion on 17-oct-2023, the pebax component was observed broken with reddish material inside it.The broken pebax component was assessed as mdr reportable.The awareness date for this reportable lab finding was 17-oct-2023.
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