Model Number EB215 |
Device Problem
Self-Activation or Keying (1557)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/22/2023 |
Event Type
malfunction
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Event Description
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Procedure performed: cholecystectomy.Event description: [user facility] hospital."'ready' message dose not pop up, but 'check for stuck button' message appeared." product is available for return.Additional informaion was received via phone on (b)(6) 2023 from the complaint reporter (entered by (b)(6)) "the correct event date is on (b)(6) 2023.It seems the wrong event date was entered into the cer report when i filled out it." intervention: there was no problem with the patient.Patient status: n/a (no patient involvement).
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Manufacturer Narrative
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The event device has returned to applied medical for evaluation.A follow-up report will be provided upon completion of investigation.
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Manufacturer Narrative
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The event unit was returned to applied medical for evaluation.Testing was performed on the event unit.However, the complainant¿s experience could not be replicated as the event unit met current specifications and there were no visible non-conformances.Applied medical has reviewed the details surrounding the event and related products and is unable to determine the cause of the reported event based on the evaluation of the returned unit.
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Event Description
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Procedure performed: cholecystectomy.Event description: [user facility] "'ready' message dose not pop up, but 'check for stuck button' message appeared." product is available for return.Additional information was received via phone on 09nov2023 from the complaint reporter: "the correct event date is 22jun2023.It seems the wrong event date was entered into the cer report when i filled out it." additional information received via email on 10nov2023 from complaint evaluation engineer ii: the lot number pulled from the hand device logs is 1458787.Intervention: there was no problem with the patient.Patient status: n/a.(no patient involvement).
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Search Alerts/Recalls
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