This report is being submitted retrospectively as part of internal review.The investigation was performed on the user synced data on data management system (dms) which is a cloud platform for the glucose data.A review of the sensor data two (2) weeks leading up to the date of event did not indicate any performance issues, as the sensor readings were matching closely with calibration entries.The investigation showed that around the date/time of the reported event, the system did assert a predicted low glucose alert at 06:12 pm.Also the difference between the sensor glucose vs hcp measured blood glucose (4.7 mmol vs 4.0 mmol) at the time of the event was within the acceptable range.Once the user resumed use of the system after the incident, the overall sensor performance was within expectations.No further investigation was found necessary for this complaint.
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Senseonics was made aware of a serious adverse event where the patient collapsed and was hospitalized possibly due to a hypoglycemia event as diagnosed by the doctor.The event occurred on (b)(6) 2023 at around 6 pm.The measured blood glucose (bg) value at 6.12 pm was 4,0 mmol/l (taken after the event) and the corresponding sensor glucose(sg) value was 4,7 mmol/l.Per case information, the patient received glucose treatment at the hospital.Patient wasn't prescribed any medication.
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