This report is being submitted retrospectively as part of internal review.The user complained of discrepant measurements between capillary and sensor where the bg was at 48 mg/dl and the sg read 129 mg/dl on (b)(6) 2023, 11:16 pm.A review of the glucose trend data on (b)(6) 2023 confirmed the event described in the complaint, where the sensor recorded a glucose concentration of 129 mg/dl while the user measured a bg of 48 mg/dl at (b)(6) 2023, 11:16 pm.This calibration was marked as a suspicious fingerstick.In associated s4 case #(b)(4), created to document sensor inaccuracies, it was determined that the system observed a temporary period of variability, most likely due to early wear adjustment.It was also observed that some calibrations were entered after gaps in data, and it was recommended that the user may experience less lag by allowing the system to display 1-2 sg readings after a gap before entering a calibration.The overall sensor performance was evaluated after the event, and the sensor is performing with expectations.The user is currently using the system with no further inaccuracy complaints.
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