Catalog Number FG-4500-50-302 |
Device Problem
Improper or Incorrect Procedure or Method (2017)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/15/2023 |
Event Type
Injury
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Event Description
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Senseonics was made aware of an incident where the customer had issues with linking sensor to the transmitter because of presence of multiple sensors in the same arm.The customer reported that during the most recent sensor insertion, the hcp could not remove the old sensor and inserted the new sensor in the same arm resulting in the issue.The customer was recommended to return to their hcp and discuss the possibility of removing the old sensor or all the sensors if unable to remove just the old sensor.
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Manufacturer Narrative
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This report is being submitted retrospectively as part of internal review.A review of the device's manufacturing records revealed that the sensor lot met all requirements including sterilization requirements for release.The insertion of new sensor was off label since it was inserted in a close proximity to the older sensor.This in turn created a signal interference issue for the patient with the new sensor as the system was detecting signal from old sensor.The most likely root cause of this incident is due to the procedural error from the inserting physician as the new one should have been inserted in the other pocket/other arm.Since the usage of the system wasn't possible due to sensors being close to each other, it was recommended to discuss with hcp about the possibility of removing the old sensor or all sensors.The hcp has scheduled to remove the sensor(s) on (b)(6) 2023.As part of resolution, the hcp will be retrained on the insertion procedure to avoid causing the error from happening again.
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Search Alerts/Recalls
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