Based on the collected information and circumstance in which the claimed issue occurred, it seems most probable that the side rail was damaged by the patient who leaned on it.The loss of the side rail functionality resulted in the patient falling from the bed.According to the instruction for use for citadel plus bed (ifu, 831.374 rev.I), ¿the clinically qualified person responsible should consider the age, size and condition of the patient before allowing the use of side rails.¿ ¿to minimize risk of falls or injury, the bed should always be in the lowest practical position when the patient is unattended.¿ to sum up, based on the analysis of the complaints and the analysis carried out by the manufacturer, the external excessive force must first compromise the integrity of the safety side prior to breaking it.Arjo device failed to meet its performance specification since the side rail was partially detached.The device was in use at that time, the patient fell from the bed.This claim was assessed as reportable due to the patient's fall from the bed even no injury was reported.
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