A replacement glidescope titanium lopro t4 reusable laryngoscope was provided to the customer and the reported glidescope titanium lopro t4 reusable laryngoscope used during the procedure was returned to verathon for evaluation.A verathon technical service representative evaluated the returned laryngoscope and was able to confirm the reported image issue.Upon visual inspection, the lens appeared scratched.When connected to known, good, test verathon equipment, the picture displayed poor image quality.The customer's glidescope titanium lopro t4 reusable laryngoscope failed verathon's device functionality testing.Upon completion of verathon's device evaluation, the device was scrapped due to the customer already being provided a replacement and there being no repairs available for the device.Corrective action is not required at this time.Verathon will continue to monitor for trends.
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A customer reported that during a patient procedure, using a glidescope titanium lopro t4 reusable laryngoscope, the image was dark and cloudy so that users were unable to visualize appropriately.The procedure was completed using a backup glidescope titanium lopro t4 reusable laryngoscope which was made available in an unspecified amount of time.No delay in the procedure or harm to the patient was reported.
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