The device was not returned for analysis.A review of the lot history record was unable to be performed as there was no batch/lot number provided.Additionally, a review of the complaint history was also unable to be performed due to the lack of batch/lot.Based on the information provided, the reported tear, rip, or hole in the device packaging was unable to be determined.It could be that the device was stored outside of the packaging box, and during multiple movements or inadvertent mishandling caused the seal to partially open; however, this could not be confirmed, and the device/packaging was not returned.There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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It was reported the dragonfly optis imaging catheter was to be used during the procedure; however, a small opening was found on the inner packaging, containing the catheter (located on the area used to hold and open package).Therefore, the catheter was not used in the patient.Another dragonfly optis imaging catheter to complete the procedure.There was no patient involvement and no clinically significant delay in the procedure.No additional information was provided.
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