It was reported that the hl20 had different alarms going on during treatment and the pump stopped two times.No harm to any person has been reported.The customer was not able to provide any further information about any kind of alarms or any malfunction.A getinge field service technician was onsite for investigation on 2024 (b)(6).He could not reproduce the problem, no defects were detected.The customer informed the fst that the device was used further since (b)(6) 2023.No malfunction was reported.The fst performed safety, calibration, and functionality checks to factory specifications.All function tests are passed.Thus the reported failure could not be confirmed.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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