This event is recorded by zimmer biomet under (b)(4).Review of the most recent repair record determined the rpms were in specification, the control bar was in the correct position, the calibration is in at all readings, the torque for the thickness control lever was loose and the ball plunger in the thickness control lever was damaged.The thickness control lever, bar, and shaft were replaced and resolved the reported issue.Review of the device history record identified no deviations or anomalies during manufacturing.A definitive root cause cannot be determined.The event is confirmed.G2, country event occurred in: canada.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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It was reported that the unit was sent in for calibration; it wasn¿t used in or during surgery.Only calibration was needed.No event date is available as the unit was not involved in an event.Also, there was no harm or injury to patient as there was no patient involvement.After evaluation of the retuned product, it was observed that the device's torque for the thickness control lever was loose.Due diligence is complete.No additional information is available.No adverse event reported.
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