Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: 9735737, software version 2.0.1, h6: the system was serviced in the field and the file system percentage 67%.Transfer and delete previous patients in order to free up memory.System performs as intended.B01, c13, and d02 are applicable.H3, h6: software data was received for analysis.Two issues were investigated in the software data, the core file issue and the low memory issue.Core file: logs captured corefiles and a segfault in workflowmanagerservice on the date of issue.The program terminated with signal sigsegv, segmentation fault in libworkflowmanager.So library with the function exception_detail::error_info_injector<(><<)>>.This issue is consistent with the following known software issue.B01, c10, and d18 are applicable.Low memory: reviewed the logs.Logs captured "free memory fractions passed below warning levels.Fraction of free ram, shm, gpu = 0.0469345, 0.252416, 0.401386".B01, c10, and d18 are applicable.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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