MEDTRONIC PUERTO RICO OPERATIONS CO. INTELLIS; STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR
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Model Number 97715 |
Device Problems
Intermittent Continuity (1121); Energy Output Problem (1431); Inappropriate/Inadequate Shock/Stimulation (1574)
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Patient Problems
Sleep Dysfunction (2517); Electric Shock (2554)
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Event Date 10/08/2023 |
Event Type
malfunction
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Manufacturer Narrative
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B3: date is approximate.Year is confirmed valid.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Information was received from a patient (pt) who was implanted with an implantable neurostimulator (ins) for spinal pain.The reason for call was patient reported that stimulation was " shocking the shit out of them" and something was misfiring and it felt like they were being tased every 5 minutes.Patient stated they woke up at 4 am today due to the unexpected stimulation.Patient noted they had no idea how to turn their stimulation off and if they turned it off they would be left with no coverage for any nerve pain or phantom pain that came back.Pt stated this had happened a month ago as well but it only happened twice that day, and it was less severe.The patient was redirected to their healthcare provider to further address the issue.Patient service also provided patient with national answering service (nas) number for healthcare provider.Agent walked pt through turning stimulation on and off.Agent sent an email to the field for visibility.
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Event Description
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Additional information received.Rep reported device was not shocking patient.They were feeling paresthesia at times.Patient was reprogrammed and re educated.Options for adaptive stim to be turned on in the future.Diagnostics were run and the system is normal.
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Manufacturer Narrative
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Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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