Manufacturer's investigation conclusion: review of the submitted log file confirmed a transient pump stop; however, a specific cause for this event could not be conclusively determined through this evaluation.The submitted log file recorded a brief pump stop on (b)(6) 2023 while the patient was connected to the mobile power unit.The pump appeared to have operated as intended at the set speed prior to and following this event.Multiple attempts were made to obtain additional information from the customer regarding the event; however, no further information was provided.The patient remains ongoing on heartmate ii left ventricular assist system (lvas), serial number (b)(6).No further related events have been reported at this time.The relevant sections of the device history records for (b)(6) were reviewed and showed no deviations from manufacturing or quality assurance specifications.The heartmate ii left ventricular assist system (lvas) instructions for use (ifu is currently available.This ifu outlines the appropriate actions to perform in response to the pump stopping.The "alarms and troubleshooting" section outlines system controller alarms and how to respond to each alarm condition.The heartmate ii lvas patient handbook is also currently available.The ¿alarms and troubleshooting¿ section contains information regarding system controller alarms and the proper actions associated with them.This handbook contains important warnings related to pump stops.The patient handbook also cautions users to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.No further information was provided.The manufacturer is closing the file on this event.
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